Owners shouldn’t have to fight their own website.
SiteSitter started with a simple, slightly maddening truth: the people who care most about a website — the owners — are usually the ones least able to change it. We set out to fix that, calmly.
A new phone number shouldn’t take three weeks
A dentist wants to update their opening hours. A plumber needs a new photo on the homepage. A salon owner wants the “book now” button to actually work. None of this should be hard — yet too often it means digging up an old developer, paying a call-out fee, or worse, logging into a builder and hoping you don’t break something.
We watched brilliant business owners put off changes for months because the website felt like someone else’s territory. That’s backwards. It’s your website — it should feel like it.
So we built SiteSitter: ask in plain English, and the change just happens — safely, with you in control. No tickets. No jargon. No fear of the publish button.
of the web runs on WordPress — and most owners can’t safely edit it
is all it takes to request a change with SiteSitter
changes that ever go live without the owner’s OK
AI for speed. Humans for judgement. You for the final word.
We don’t believe in “AI replaces your web person” — and we don’t believe in slow, expensive ticket queues either. The truth is better in the middle. AI is wonderful at the simple, repetitive “Easy-6” edits: text, images, colours, links, business details and SEO. It does them in seconds. But websites are also full of nuance, taste and the occasional “are you sure?” — and that’s where a real human on our team steps in.
- AI handles the simple stuff instantly, as careful drafts
- Humans handle the bigger, trickier or judgement-call jobs
- Every change is previewed and waits for your one-tap approval
The promises behind every pixel
These four words guide what we build, how we write, and how we treat your site. They’re not posters on a wall — they’re the rules.
Calm
Running a website should feel quiet and in-hand. We design every screen, message and alert to lower your blood pressure, not raise it.
Safe
Draft-first, backed up, fully logged. Nothing ships without your OK, and anything can be undone. Safety is the default, not a premium add-on.
Plain-English
No jargon, no acronyms, no “simply edit the functions file.” We talk like a helpful neighbour who happens to know websites inside out.
Honest
Clear pricing, no per-edit nickel-and-diming, and an audit log you can always check. If we recommend something, we’ll tell you plainly why.
“Your website, handled.”
It’s our whole promise in three words. You get back the hours and the headspace you were spending on your website — and you get to trust that it’s current, safe, and exactly how you want it. That’s the SiteSitter we set out to build, and the one we work on every day.
Come build the calm with us.
Whether you’re a one-site owner or a busy agency, SiteSitter is here to take the website off your plate — safely.